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FAQs: Public ShareFolder for Microsoft Outlook

Support / FAQ No. 17

Question: When selecting the "Public Folder" the error message comes: “The folder can not be open”. The file “D:\Office\Outlook\outlook.pst” cannot be accessed, because it was changed by another process. Close all all Mail applications and start it new.


The path to the PST File was indicated in the Outlook® profile of the server as UNC path: „\\server\path\outlook.pst“

Change the indication of the path to: „C:\path\outlook.pst“


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